Service Contract Management
IT Service Management is a critical aspect of best-in-class IT organizations. This process-based practice aligns IT services with the needs of a company, highlights customer benefits, and emphasizes IT efficiency. A related aspect of IT Service Management is the selection and management of your manufacturer supported contracts portfolio.
It is vital to ensure that your infrastructure is supported by the appropriate Service Level Agreement. Administration of these contracts, and safeguarding that they match inventory, can be costly if not systematically managed. Without effective support contract management, your organization runs the risk of potential downtime and service loss to your customers.
HOW NTH CAN HELP YOU
Consolidate support agreements and synchronize contract termination dates
Ensure maintenance contracts match IT inventory
Assist in the determination of optimal hardware support levels
Manage software licensing keys
Assist with budget planning for future maintenance and support costs
Analyze replace versus maintain cost benefit scenarios
Simplify invoicing and eliminate the risk of maintenance coverage lapses
Provide online, real-time access and visibility to contract data
Provide a single point of contact for all support contract management
Act as your service delivery champion for selected manufacturers
Nth Generation will offer an assessment at no charge for your HPE contracts for the purpose of consolidation and optimization of your maintenance renewal process. Complete the form and submit to email@example.com.
The contract details will be sent directly to you. You can then forward to Nth Generation for further discussion and evaluation.
BENEFITS OF SERVICE CONTRACTS
Assistance in budgeting for maintenance and future support costs
Manage contract creation, removals, date changes, address changes and retirement
Provide appropriate time line to migrate to new equipment when compared to renewal costs
Secure applicable vendor configurations for optimal coverage and savings