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SOLUTIONS
STORAGE & SERVERS
STORAGE & SERVERS
SECURITY &
COMPLIANCE
STORAGE & SERVERS
NETWORKING
SOFTWARE DEFINED DATA CENTER & CLOUD COMPUTING
DATA PROTECTION,
BACKUP & RECOVERY
MOBILITY & BYOD
What is
MANAGED SERVICES
Outsourcing to a third-party organization to manage IT services are commonly known as managed service providers (MSP). This also includes many cloud providers. 
Overview
HOW IT WORKS

MSPs retain some or all the responsibility for the proper functionality of specified IT services and equipment. This transfers the burden of maintaining IT from the customer to the MSPs in order to reduce overall staff, often resulting in cost reduction as well. Managed services can be delivered in a variety of ways and are usually customized to meet the customer’s specific needs. Here are some examples of key managed service offerings: 

  

  • Infrastructure as a Service (IaaS)   

  • Monitoring as a Service (MaaS)  

  • Desktop as a Service (DaaS)  

  • Managed Security Service Provider (MSSP) 

As you can see, managed services can be delivered in different areas of IT, whether on-prem or in the cloud. It is key to determine which managed service is most applicable for your organization (where do you need the most assistance) and being diligent in choosing the appropriate managed services provider. 

WHY YOU NEED MANAGED SERVICES

In today’s IT world of understaffed organizations and generally overworked system administrators, who are unable to get everything done due to lack of time and resources, managed services can help fill that critical gap. CIOs are typically challenged with maintaining IT performance and security while reducing cost. For many organizations, outsourcing the entire IT environment to the cloud or MSP does not always make the best sense.  

Maybe consider taking the more realistic hybrid approach since no two environments are the same. A customized approach to managed services may be more pertinent instead of outsourcing everything. Before handing over the keys to your datacenter, make sure to evaluate a thorough assessment of your IT environment, understand business goals, and define challenges to establish areas of critical need.

Another key consideration in using manage services is with proprietary and legacy technology. Most datacenters -- large and small -- involve multi-vendor hardware and software technology which adds to the complexity in maintaining the firmware, patching, and upgrades. Maintaining your environment per manufacturer’s recommendations has always been an important part of IT. However, it has now become critical in maintaining your security posture as well.  

So why not outsource these tasks to certified experts who specialize in key functionalities? Even the most well-trained administrators cannot keep up with the knowledge and experience needed to maintain their environments properly. Many providers who offer managed services have manufacturer-trained and certified engineers and consultants who can fill any gaps in your team’s expertise. Let your IT teams focus on more crucial areas of your business and leave the tedious but critical tasks to your managed services partner. 

BENEFITS

Benefit 1

Reduced cost 

We are here to help. 
 

Nth Generation offers teams of tenured experts that provide you the expertise and certifications needed to assist with your Managed Service needs.

Partners will help us determine:

Does your team struggle to keep up with patches and updates? 

Does your team need help with training or knowledge transfer for a particular technology? 

Are you interested in learning more about how to leverage a service or automated software tools to manage and maintain your IT datacenter and endpoints? 

Does your team struggle to get projects or tasks completed on time? 

Does your team struggle with managing your backup operations and making sure your organization is protected from ransomware or similar cybersecurity attacks?