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Partner Profile: HP Managed Print Services

Nth Generation's Managed Print Solution
A Business Case for Managing your Printing Costs

Want to reduce your Printing costs by up to 30% and reduce the calls to your help desk by 50%? 

• Gartner Group has confirmed that general office printing costs are the single largest under-managed expense in business today.  Printing costs can run in the range of 3% to 6% of revenue.
• Hardware costs, the easiest to identify and track, account for only 5% of the total cost of ownership.
• Operating costs account for 45% and the remaining 505 is spent on support.
• Internal assessments typically identify only 10% of the total costs associated with printing.

Source: "A CXO's Guide to Managed Print Services," Photizo Group, 2011.

Managed Print Services bring clarity to the confusing world of managing general office printing costs. Nth Generation, in partnership with HP, offers best-in-class Managed Print Services to its clients, with the following five points of service:

Remote Monitoring
Remote monitoring software gathers data – page counts and service alerts – from your print devices and securely transmits the data to Nth Generation/Printelligent. Dispatchers analyze the data to determine if service calls are needed. In addition, collected data feeds Management Reports (see below).

Supplies & Services
Technicians provide service ranging from simple toner cartridge replacement to major repairs—all delivered at the time of need, and often, as soon as two hours after notification. Printer maintenance tasks are conducted at proper intervals, including printer cleanings. Inventory management chores are eliminated for your staff and printer uptime is maximized.

Management Reports
A managed print consultant prepares and analyzes a standard set of reports and reviews the information with your IT Manager. These reports show printing trends, an overview of printer utilization, and identify problematic or missing devices. Recommendations are given for print device relocation, consolidation or replacement based on the information in the reports.

Lifecycle Management
Copiers and printers at end-of-life are replaced with print devices that fulfill the greatest print needs of the department or business. Special consideration is given to purchasing lower-cost and better-fit devices and in replacing single function devices (printers, copiers, scanners and fax machines) with multifunction printers.

One Invoice
HP (on behalf of Nth Generation) delivers managed print services at a per-page cost. All services are outlined in a single invoice, tailored to your budgeting requirements. Your invoice can reflect print volumes grouped by department or cost center. This practice helps establish printing budgets and keeps you informed of the exact costs of printing. 

For more information contact:

Phone: (855) 236-3636  or  email: monica.riordan@nth.com

 Nth's Generation's Managed Print Services are fulfilled through a partnership with HP Partner Managed Print Services. HP offers Managed Print Services nationwide with unsurpassed service. Working together, Nth Generation and HP provide a unique customer experience for customers with a focus on reducing the costs of internal printing, and removing the burden of printer and copier support, allowing our customers to focus on core business strategies.